Pusat bantuan

Tanya Jawab

How do I book a service?

With our instant booking system, simply choose your date and time. Your provider will then confirm the request, and your reservation is secured.

Are providers verified?

Yes. All providers on Kapturia are verified, registered and fully professional. We ensure quality and reliability for every service.

What happens in case of bad weather?

You can reschedule your appointment, or if mutually agreed with the provider, request a refund.

Can I contact the provider before booking?

Yes, you can send questions to the provider directly through the platform before making a reservation.

Is payment secure?

Absolutely. We use Stripe to process all payments, ensuring maximum security and protection for your transactions.